SmartCare - VoIP Professional Services

VoIP Logic’s SmartCare Suite of Professional Services provides VoIP telecommunications carriers and service providers with an experienced team and comprehensive coverage of VoIP technology training, deployment, integration and management services.

The SmartCare Suite includes the following:

SmartStart offering network design, system deployment, technical training and network integration;

SmartSource offering our TAC, operational outsourcing and customized software development; and,

SmartSpace offering a scalable, fully managed, global collocation.

Our professional services delivery process embeds VoIP Logic’s trained and experienced Consulting System Engineers with your internal team to provide subject matter expertise and act as the primary technical resource. SmartCare projects are fully managed by an assigned Project Manager to oversee project deliverables and timeline.

SmartCare Benefits:

As carriers and service providers grow their networks for service creation and capacity expansion, they are faced with the complexities of integrating a multi-vendor network. VoIP Logic SmartCare provides the expertise required for time-efficient, cost-effective and ‘success-efficient’ deployment and management of VoIP networks. Our extensive experience with VoIP technologies and network management coupled with a global engineering team and a diligent service delivery model creates a powerful combination of expertise, resources and attention to detail.

VoIP Logic's Customer Solutions Group (CSG) is focused enabling our clients overcome the challenges and complexities associated with network design, network expansion and solution implementation strategies necessary to operate and  support of global VoIP networks.  The Customer Solutions Group is comprised of highly-trained, subject matter experts working from the principles of strong client partnership, an integrated service delivery process to develop solutions tailored to meet the requirements unique to each client's network.