VoIP Logic’s SmartStart Professional Services provides VoIP telecommunications carriers and service providers with an experienced team and comprehensive coverage of VoIP technology training, deployment, integration and management services. SmartStart includes the following:
- DESIGN – NETWORK ARCHITECTURE
- DEPLOYMENT & NETWORK INTEGRATION
- TECHNICAL TRAINING
- SECURITY AUDIT
As you begin to use VoIP technology or require additional advanced system to add to the complexity of your network, VoIP Logic’s SmartStart is a great place to find the right mix of experience and skill to make your deployment successful. SmartCare provides the expertise required for time-efficient, cost-effective and ‘success-efficient’ deployment of your VoIP network. Our extensive experience with VoIP technologies and network management coupled with a global engineering team and a diligent service delivery model creates a powerful combination of expertise, resources and attention to detail.
Detailed SmartStart Program Descriptions:
Network Architecture and Design
The demand for intelligent network planning is growing as carriers continue their migration to multivendor software and hardware. Consequently, the requirements for integration, interoperability and interworking between internal systems, as well as the extensive external peering have become more complex. To address these complexities, VoIP Logic embeds our subject matter experts so they can work directly with your internal team to architect a custom solution specific to your carrier requirements.
Deployment & Integration
VoIP Logic attends to detail – a quality that is evident in our service delivery process. Regardless of scope, each deployment and integration project is assigned a Project Manager to oversee the service delivery aspect of customer engagements. Project Managers are responsible for managing project timelines and deliverables and for providing regular status reports to the client and other project stakeholders.
VoIP Engineering Training
Our Client Education Program is a collection of technically focused training courses designed for solution administrators responsible for provisioning, maintenance and operation of VoIP systems. Training courses are delivered live via webinar or at the customer premises.
VoIP Network Security is one of the primary concerns of network operators. We perform a comprehensive security audit at the system level and check for technical vulnerabilities that create risks of network intrusions – including unauthorized traffic termination – to reveal issues that pose a potential security risks. We also examine business policies for access credentials management, data security and fraud protection. We finish with a presentation of recommendations to mitigate risk following industry best-practices guidelines.