SmartCare VoIP Professional Services
VoIP Logic’s SmartCare Suite of Professional Services provides VoIP telecommunications carriers and service providers with an experienced team and comprehensive coverage of VoIP technology training, deployment, integration and management services.
The SmartCare Suite includes the following:
- SmartStart offering network design, system deployment, technical training and network integration;
- SmartSource offering our TAC, operational outsourcing and customized software development; and,
- SmartSpace offering a scalable, fully managed, global collocation.
Our professional services delivery process embeds VoIP Logic’s trained and experienced VoIP System Engineers with your internal team to provide subject matter expertise and act as the primary technical resource. SmartCare projects are fully managed by an assigned Project Manager to oversee deliverables and timeline.
As carriers and service providers grow their networks for service creation and capacity expansion, they are faced with the complexities of integrating a multi-vendor network. VoIP Logic SmartCare provides the expertise required for time-efficient, cost-effective and ‘success-efficient’ deployment and management of VoIP networks. Our extensive experience with VoIP technologies and network management coupled with a global engineering team and a diligent service delivery model creates a powerful combination of expertise, resources and attention to detail.
VoIP Logic’s Solutions Group enables our Service Provider customers to overcome the challenges and complexities associated with network design, network expansion and solution implementation strategies necessary to operate and support of global VoIP networks. The Solutions Group is comprised of highly-trained, subject matter experts working from the principles of strong client partnership, an integrated service delivery process to develop solutions tailored to meet the requirements unique to each client’s network.
Professional Services Methodology
VoIP Logic’s service delivery model combines the technical leadership of our VoIP Systems Engineers with a VoIP Logic Project Manager for all professional services engagements.
Learn more about how VoIP Logic’s Engineering Professional Services can benefit your organization by downloading the SmartCare Fact Sheet or by contacting your account manager.