Q2 2016: VOIP Industry Newsletter
- VoIP Logic Blog
- VoIP Currents: Best articles of 2016
- Upcoming Events
- Company Info
Current Needs and Hot Prospects in 2016, April 4 2016: A strategic assessment of IP Voice technology for 2016. What technologies are table stakes for Services Providers, and how are Cloud API Integrations, WebRTC, and Contextual Communications pointing the way forwards?
Hosted PBX: Business Voice After Peak Telephony, March 8 2016: How can voice service providers thrive as aggregate call volumes decline?
Unified Communication + Cloud IT = Unified Collaboration, January 14, 2016: The merging of Unified Communications and Cloud IT are creating a new entity – Unified Collaboration. What will this new fusion look like, and what will it mean for hosted VoIP providers?
A New Dimension of Security Concerns for Hosted VoIP, 9 March, 2016: Toll Fraud remains king, but legal and regulatory developments are adding a new dimension to VoIP security.
Call Recording: Essential Technology for Service Providers, 11 April, 2916: A rundown of VoIP Call Recording technology, its use cases, legal and regulatory constraints, and future prospects as automated transcription and analytics advance.
Predicting the Future of Communications Technology: OTT, Cloud APIs, WebRTC, and Contextual Communications, March 2, 2016: A synthesis and analysis of a wide range of predictions for telecom in 2016 on OTT, Cloud APIs, WebRTC and Contextual Communications.
Hosted PBX: Winning the Computer Desktop, February 10, 2016: As Unified Collaboration gains steam, the computer desktop has once again become the hub of Business Communications. For Hosted VoIP Service Providers to compete successfully in the coming years, it will be critical for them to win the desktop by integrating with business productivity software.
Business Voice After Peak Telephony, 26 January, 2016: As aggregate fixed and mobile call volumes decline throughout developed economies, hosted VoIP service providers must find news ways to innovate and thrive.
Michael Liebow, of Accenture Cloud Platform, writes at Forbes Tech on the cultural gap between between upper and middle management that is preventing enterprises from making the shift to an As-A-Service communications model.
A fascinating, high-level piece from Ben Evans on the paradigm shifts taking place in technology around mobile devices: “… mobile is the future of technology and of the internet.”
A piece from Quartz on Slack’s addition of voice and video chat, and the potential harm this may cause to Microsoft’s Skype for Business.
The Economist presents a contrarian (at least, for UC Service Providers) argument that the proliferation of collaboration tools is having a significant negative effect on workplace productivity, especially among knowledge workers, whose capacity for “deep work” is disrupted by constant communication among colleagues.
Paul Moore on a recently discovered, severe vulnerability in the Snom 320, which exploits the default password in an older version of the firmware and allows for covert surveillance and easy toll fraud.
Sandra Gustavsen of G Business VoIP presents a set of predictions on Cloud-based (i.e., hosted) telecom developments to watch in 2016: Call Center continues its transition to the cloud, hybrid cloud implementations spread among SMB, and Unified-Collaboration-as-a-Service gains traction among large enterprises.
A set of interesting and thoughtful 2016 predictions for telecom touching on the projected growth of data on mobile networks, driven in part by the development of IoT, the importance of security to consumers as movement to the cloud creates many new vulnerabilities, and the viability of ‘Skynet 2.0.’
Software as a whole will drive the technology conversation. Fiber consolidation in the US will slow even more, while the same process in Europe will lead to the acquisition of a dominant consolidator by another. Sponsored data will come under increasing regulatory/political attack, while the courts will let the FCC’s Title II-based net neutrality stand, for the time being. Finally, one of the three US incumbents will sell or spin off its datacenter/cloud business.
In this article from Lightreading, Steve Leonard presents a strong case for WebRTC but also does a good job pointing out some of the difficult considerations – downsides – to the technology standard including fears about security, enterprise control and robustness.
A new year’s resolution of terms and concepts to avoid in discussion of telecom.
VoIP Logic is a Platform-as-a-Service (PaaS) provider of Voice over-Internet Protocol (VoIP) technology to carriers and Service Providers. At the time of this newsletter, with 33 Service Provider Partners and over 120,000 business end users we feel that our model offers a compelling option. Here’s why: VoIP Logic allows Service Providers to dramatically reduce the cost and complexity of running a facilities-based communications service. Using our core telephony infrastructure any Service Provider can design and incorporate systems and solutions into their Hosted PBX, Unified Communications, UCaaS, interconnected VoIP, Information Technology or other services using leading technologies, with a high level of control, with substantial economies of capital and operations while working with an experienced and credentialed engineering team.