VoIP Logic offers Oracle Communication’s Palladion software for SIP monitoring as a managed service and as part of the Enterprise VoIP Service Provider offering. Palladion is a very useful tool for VoIP and SIP Service Providers as a means of linking sessions across the many platforms a SIP call progresses and allowing real time access to information for trouble resolution.

VoIP Logic offers Palladion with the following Key Features and Benefits:

 Key Features

  • ACCESS TO CURRENT AND HISTORICAL SIP MESSAGING AND PERFORMANCE METRICS
  • ACTIVE CALL MONITORING
  • HISTORIC (7 DAY) SIP SIGNALING INFORMATION FOR POST-FACTO CALL REVIEW
  • END POINT DEVICE AND DEVICE REGISTRATION MONITORING
  • DERIVED MOS SCORE
  • FULL PCAP
  • MESSAGE FLOW DIAGRAMS

Benefits of the VoIP Logic Deployment Model

  • DASHBOARD — The Dashboard allows you to view at a glance the information most important to you. Reduced panels are defined for many features that can be displayed on the Dashboard.
  • USER TRACKING — The User Tracking page aggregates information about each single SIP End User of the monitored platform. It displays the history of the user’s registrations and the history of the user’s calls.
  • CALL DETAIL — The Segments tab shows details about each call leg including State per call leg, Call-ID, From and To tags, Request-URI.
  • CALL FLOW — The software gathers SIP messages from multiple points on the core network and correlates them in call legs, which are then merged into calls. The ability to merge the call legs into call flows is very important for enabling easy SIP troubleshooting.
  • ACTIVE CALL MONITOR — The Recent Calls table shows the recent and history information about the calls that where started in the last few days. The calls from this table are updated in real-time as their state changes.
  • REGISTRATIONS — The registrations page allows the examination of the registration events detected on the monitored platform. Registration events are generated using the SIP protocol method ‘REGISTER’.
  • USER DEVICES — The software provides statistics about user devices as well as detailed information about users per device.
  • VOICE QUALITY — The probes associated with the software gather voice quality information and attempt to derive a MOS quality score. The information collected related to quality is:
    • The number of lost packets.
    • The variance of delays between the received packets (jitter).
    • The distribution of lost packets inside the stream.
    • The codec used.