Integration, Provisioning and Management

VoIP Service Providers that offer Hosted PBX and Unified Communications services find that there are many expansions, integration, online tools, add-on services, add-on systems and general enhancements – some which require customized software development – that are crucial to accurate provisioning and management of the back-end operational systems. VoIP Logic provides its proprietary Cortex® OSS to allow Service Provider’s to more easily provision and manage groups and end user.

Here is a high level overview of how Cortex OSS can help:

Key Features

  • INTEGRATED WITH BROADSOFT’S BROADWORKS® PLATFORM.
  • AUTOMATED PROVISIONING FOR INSTANT ACTIVATION ACROSS E911, DID INFORMATION AND BROADWORKS SERVICES.
  • GRANULAR ACCESS CONTROL FOR LOGIN CREDENTIALS.
  • 3RD PARTY INTEGRATION: PAYMENT PROCESSING, DID SELECTION, TAX COMPLIANCE, E911 ASSIGNMENT.
  • BULK UPLOAD CAPABILITY FOR LARGE ENTERPRISES.
  • SINGLE SIGN-ON TO UNDERLYING SYSTEMS AT SERVICE PROVIDER, ENTERPRISE AND GROUP ADMIN LEVELS.
  • LICENSE MANAGEMENT AND AUDITING.
  • DID PROVISIONING TO BROADWORKS.

Benefits of the VoIP Logic Deployment Model

  • BUILT ON THE ENTERPRISE JAVA PLATFORM, USING INDUSTRY-STANDARD TECHNOLOGIES SUCH AS EJB AND WEB SERVICES TO DELIVER A ROBUST AND SCALABLE WEB APPLICATION.
  • DESIGNED AND TESTED TO BE DEPLOYED ON A VARIETY OF HARDWARE AND OPERATING SYSTEM ENVIRONMENTS INCLUDING WINDOWS, LINUX AND SOLARIS.
  • PLUGGABLE ARCHITECTURE ALLOWS VOIP LOGIC TO INCLUDE NEW NETWORK COMPONENTS AS MODULES IN THE APPLICATION ENABLING A WIDE VARIETY OF DEPLOYMENT AND RUNTIME CONFIGURATIONS.
  • COVERS WIDE VARIETY OF USAGE SCENARIOS: CORTEX USERS CAN BELONG TO ONE OF SEVERAL DIFFERENT ROLES AND HAVE THEIR ACCESS TO FUNCTIONALITY CONTROLLED VIA MODULE PERMISSIONS.
  • SOFTWARE PROFESSIONAL SERVICES AVAILABLE TO ‘PERFECT’ DEPLOYMENT REQUIREMENTS FOR EACH SERVICE PROVIDER CUSTOMER.