VoIP Industry Newsletter: Hosted PBX - Why it Finally Makes Sense for Small and Medium Businesses

• As of December 2009, there were 578 million worldwide broadband subscribers, an increase of 99 million over the year-end 2008 subscriber total.
• DSL, mobile wireless, and cable modem service are the leading access technologies, providing 89% of worldwide broadband connections.
• Mobile wireless broadband is the second largest access technology (behind DSL) with 18% of total subscribers.
• Over the next few years, the number of households with multiple broadband connections will increase significantly. These multiple connection households will commonly have a wired broadband access technology, like DSL or cable modem service, along with a mobile wireless broadband connection.

Read: In-Stat Report Summary

Mobile VoIP—Transforming the Future of Wireless Voice
InStat: Today, the predominate mobile VoIP offering is just another, less expensive mechanism for providing cheap international calls from mobile phones. However, the mobile industry is also beginning to use mobile VoIP as a component in new offerings. MVNOs and 3G operators without legacy networks are using mobile VoIP to more cost effectively add voice to data offerings and a few carriers are using a form of mobile VoIP, UMA, to support better indoor coverage and off-load macro networks.
Read: In-Stat Mobile VoIP report abstract

Research: Cisco Visual Networking Index: Forecast and Methodology

Research: Gartner's Top Predictions for IT Organizations and Users, 2010 and Beyond: A New Balance. (Requires u/p; See site for full report.)
A summary of Gartner predictions:

• Reduction in hardware requirements: By 2012, 20 percent of businesses will own no IT assets.
• India as a major player in the IT Services Industry: By 2012, India-centric IT services companies will represent 20 percent of the leading cloud aggregators in the market (through cloud service offerings).
• Social Networking: By 2012, Facebook will become the hub for social network integration and Web socialization.
• Sustainability & Carbon Accounting trend: By 2014, most IT business cases will include carbon remediation costs.
• Sustainability & Greener PCs: In 2012, 60 percent of a new PC's total life greenhouse gas emissions will have occurred before the user first turns the machine on.
• Internet Marketing Regulation: Internet marketing will be regulated by 2015, controlling more than $250 billion in Internet marketing spending worldwide.
• Growth of the Mobile Internet: By 2014, over 3 billion of the world's adult population will be able to transact electronically via mobile or Internet technology.
• Context Will Be Key To The Mobile Consumer’s Experience: By 2015, context will be as influential to mobile consumer services and relationships as search engines are to the Web.
• Mobile Phones Will Dominate: By 2013, mobile phones will overtake PCs as the most common Web access device worldwide.

Morgan Stanley Research: The Mobile Internet Report re. VoIP
Mobile Ramping Faster than Desktop Internet Did and Will Be Bigger Than Most Think – As five key trends converge (3G, social networking, video, VOIP, and awesome mobile devices), the explosive Apple iPhone / iTouch ramp shows why usage of mobile devices on IPbased networks should surprise to the upside for years to come. As 3G adoption hits inflection points in many markets, consumers are flocking to a broad range of IPbased usage models over powerful mobile Internet-enabled devices. We predict that smartphones will outship the global notebook + netbook market in 2010E and out-ship the global PC market (notebook + netbook + desktop) by 2012E.

Read:

Morgan Stanley
We are in the early innings of the next major technology cycle, the mobile Internet. The drivers are adoption of 3G, social networking, video, VoIP, and awesome mobile devices. Global 3G penetration should hit the 20% sweet spot and go mainstream next year. Social networking platforms like Facebook already are winning a rising share of communications through mobile phones, while video on mobile is likely to follow its surge on the desktop and stimulate explosive growth of mobile data usage. VoIP leader Skype already has more registered users than any global carrier, while the network effects from Apple’s iPhone / iTouch ecosystem have stimulated probably the fastest user growth in the history of consumer technology. 

Read: The Mobile Internet Report, Section 10

Cloud-based mobile applications to grow, claims report Revenues from cloud-based mobile applications are expected to reach almost $9.5 billion (£5.89 billion) by 2014, a new report has claimed. A study carried out by Juniper Research told IT outsourcing users that widespread adoption of mobile broadband services, the need for converged services and deployment of technological enablers such as HTML5 will drive the use of the applications. Read:

What are the future applications for VoIP in use today?
Has Voice Over Internet Protocol (VoIP) finally found its place with today’s smart phones and social networking? Until very recently AT&T has not permitted VoIP applications like Skype and Fring to use its cellular data connection on the iPhone. However, the change of policy now allows iPhone users to access these apps. This may have been a reaction to increase demand particularly from those users that have been tied to the international calling plans
Read: Full Article

VoIP in-depth: An introduction to the SIP protocol, Part 1
Gilad Shaham
Read: VoIP in-depth introduction to SIP Part 1

Telephony unfiltered
HD Voice Gains Momentum
The past few days have seen a spate of announcements of hosted high-definition (HD) voice services, illustrating the technology’s growing momentum.
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