VoIP Industry Newsletter: Focus on Topics in SIP Trunking

Jan 2009

Q&A with Donald Hansil, President, IP Communications, LLC

Please tell us about IP Communications and its products and services:

IP Communications delivers Voice over the Internet Protocol (VoIP) based carrier solutions to providers of IP based telephony services. Our product range includes Local Origination services, international local numbers (DDI), domestic/international Toll-Free service, area based IP T1 (PRI) replacement service, VoIP termination and IP private line services. SIP Trunk Origination services from IP Communications provide local and toll-free number origination from major locations throughout Asia, Europe, Latin America, and North America and terminates to devices on your VoIP network. We eliminate the need for traditional private lines and foreign exchange service fees by providing a single IP connection alternative that can support all origination markets within our global footprint.

If you had to single out four or five "nuggets" on IP Communications, what would they be?

The most unique, noteworthy point of differentiation inherent in our service offering is the flexibility with which it empowers our customers, allowing them to customize their telephony services. At IP Communications, we recognize that no two customers are the same and we allow them to find the perfect solution that meets their needs. We offer a total solution for customers with over 5,000 locations' local DID numbers, Toll Free Services and complete outbound calling services.

IP Communications was one of the pioneer SIP Trunking providers to allow unlimited inbound calling with no perminute charges on its local origination DID numbers. Our state-of-the-art online portal allows customers to add services on-the-go, and easily manage all of their services with a click of the mouse. However, if customers have any questions, they can always contact our friendly and courteous staff for technical and other assistance. Also of note, is that IP Communications provides services in over 5,000 locations in the USA, Canada, and European countries, and provides customers the ability to grow services as their business needs change with easy online ordering.

What does VoIP Logic do for you and your company?

VoIP Logic allowed us to have a carrier-class solution while staying within our budget, and enabled us to easily deploy new, reliable services. Specifically, the Company added invaluable expertise in the decision-making process of selecting a border controller, which enabled us to begin with low cost of entry.

Through working with VoIP Logic, we successfully reduced initial capital expense with a managed service option instead of purchasing it (initially), and we now offer a scalable, cost-effective solution that grows with our business.

What unique features of VoIP Logic's model help IP Communications?

Our clients are global leaders in IP telephony, recognized for providing the highest level of VoIP, broadband and wireless services to the consumer and enterprise marketplaces. Using VoIP Logic's managed services solutions, Cortex(r) OSS middleware, these companies are able to ensure all-around customer satisfaction while driving costs down and increasing efficiency in their respective VoIP rollouts.

How has your business done in the past year?

Our business continues to grow as SIP Trunking becomes more and more prevalent as a reliable, cost-effective communications tool. IP Communications is able to provide the business class services to meet the demanding new VoIP Applications of the future by providing best of class service and availability.

Our future plans include providing a full range of hosted pbx solutions.

IP Communications, LLC
Kennesaw, GA
www.ipcomms.net
Customer Since: Q1, 2005
Service: SIP Trunking

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