VoIP Industry Newsletter: The challenges of SIP Interoperation

Apr 2009

Harri Kalliokulju, Transtel Consulting

Q: Please tell us about Transtel Consulting and its products and services

Transtel Consulting is an alternate access Network Operator focused solely on the Mexican market. Working through a network of agents, dealers and distributors, Transtel’s pre-paid offerings are available in many Mexican cities. Transtel, thanks to infrastructure from VoIP Logic, operates as a virtual facilities-based VoIP service provider.

Q: If you had to single out a few “nuggets” on Transtel, what would they be?

Without question, the most noteworthy point of differentiation of our business is the flexibility of the cost structure we are able to provide to our customers. Normally, a provider the size of Transtel would operate as a reseller of a larger service provider who controls the infrastructure and switching. Using VoIP Logic for most of our infrastructure suite has allowed us to be much more flexible in adapting our costs and prices to market conditions. That flexibility has proven itself in the fact that the current global economic downturn has actually helped increase our customer base. Our model of using more than 10 different carriers, coupled with actively balancing least-cost routing with quality of service, allows us to then pass on the lowest current rate to our customer.

In addition, new laws in Mexico are currently being put in place regarding VoIP, which will allow smaller companies to compete on a much larger scale. Transtel, through its current market penetration and growing customer base, is uniquely positioned to take advantage of the changing telecommunications landscape and provide even greater cost savings to its customers.

Q: What does VoIP Logic do for you and your company?

VoIP Logic’s shared system resources, collocation, monitoring devices and NOC enable us to offer the highest level of service at reasonable costs. With a fixed cost of infrastructure and the knowledge that our business is running on leading systems in a Managed Services environment at a leading telecom hub, with enforced SLAs and a history of consistent uptime Transtel has enjoyed steady growth. We have been working with VoIP Logic for more than two years, and look forward to continuing our business with them for many years to come. Their engineering team has not only deployed services ahead of schedule, but has also helped us to learn how to manage the parts of the technology that effect the bottom line.

Q: Do you have any plans for future growth?
Yes, we hope to increase our mobile-originated call volume, and, as the market here in Mexico deregulates, we hope to allow our users to take advantage of mobile broadband and other tools for long distance account management allowed by the integration of mobile and VoIP.
  Next>>