Managed Services
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VoIP Logic deploys Broadsoft's Broadworks platform to provide telephone features, messaging and network routing as part of an integrated SIP Trunking, Class 5 enterprise hosted PBX and Class 5 consumer VoIP service offering. The platform enables carriers and service providers to develop differentiated VoIP services. Unlike "private label", reseller or “white label” options, VoIP Logic allows carriers and service providers to control costs and quality by choosing origination, termination and other crucial relationships.
Key Features
- MOST EXTENSIVE ENTERPRISE HOSTED PBX OPTIONS: Starting with enterprise dial-tone as part of a basic package of features, Broadworks has four tiers of enhancement that allow carriers and service providers to customize based on the actual demands their endusers place on his/her office telephone.
- COMPELLING ENTERPRISE ADD-ONS: Microsoft Office Communications Server (OCS) integration, MS Office (Excel, Word, etc.) tool bar integration, Call manager - web-based softphone, conferencing, customized inbound and outbound dial-plans, anonymous call rejection, 'anywhere' feature for seamlessly fixed to mobile call transfer, music on hold, auto-attendant, etc.
- BASIC TO PREMIUM RESIDENTIAL PACKAGES: From standard residential to premium features that combine personal mobility and VoIP technology to provide advanced find me, Outlook integration and web-management portals.
- COMPELLING RESIDENTIAL ADD-ONS: Custom ringback, 'family' features, selective call acceptance, unified messaging, etc.
- INDUSTRY LEADING INTEGRATION: Broadsoft has an industry-leading eco-system of partners and platforms that perform interoperation testing. In addition, through the Xtended program and using VoIP Logic's Cortex OSS platform there are a growing list of pre-integrated sub-systems.
- ADVANCED CALL CENTER OPTIONS: Broadworks offers different levels of functionality within call center licensing ranging from Basic agent to Supervisor.
- FULL RANGE OF SIP TRUNKING AND ADVANCED SIP TRUNKING FEATURES: The leader in SIP Trunking for enterprise, Broadworks easily expands from simple call routing to a host of features that provide a transition to hosted PBX.
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Benefits of the VoIP Logic Deployment Model
- Ease of provisioning, monitoring and billing via Cortex OSS. Service providers have access to a series of wizards for provisioning, reporting and billing that makes it possible to:
- Build accounts
- Customize and assign routing and dialing plans
- Provision endpoints
- Assign features to groups of customers
- Create multi-system integrated web portal views
- Qbill - Cortex's onboard billing system allows complex pricing and taxation and a single source for the all-important provisioning and billing portal
- Fast time to market – VoIP Logic’s Broadworks platform-as-a-managed-services allows carriers and service providers to save months in deployment
- Customized deployment
- Modular software enables service providers to select the components they require and integrate additional components as necessary
- Works with broad range of CPE
- Customize branding
- You choose the network
- MPLS
- Managed IP
- public Internet
- Increased control
- VoIP Logic is 100% neutral
- Broadworks and other sub-systems work with your choice of origination, termination, DID, E911, payment processors and other providers
- Monitoring and routing tools give you the information required to make important decisions
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