ITWorld Canada - VoIP Logic adds wholesale billing to Cortex

VoIP Logic adds wholesale billing to Cortex

Providers using Genband VoIP services to benefit

By: Howard Solomon

Carriers using Genband's S3 voice over IP peering solutions now can get access to an application for calculating fees to telephony providers they service.

Williamstown, Mass.,-based VoIP Logic has created a Wholesale Billing module for Genband S3 subscribers to its Cortex provisioning portal, allowing them to create more accurate bills to providers.

Cortex is a software-as-a-service offering which links a number of systems VoIP providers might use. While VoIP Logic has modules for a number of them, the Wholesale Billing module will be the only one that will work on Gaithersburg, Md.,-based NextPoint’s voice-peering applications. The applications let operators resell VoIP service to businesses.

“We’ve been a big reseller of Genband since 2004,” explained Micah Singer, VoIP Logic’s CEO. Since Genband decided to use technology partners more for sales than its direct sales force, VoIP Logic has picked up a number of Genband customers. Singer says it has some 180 Genband customers, including about seven in Canada.

Of all the voice-peering software application makers, Genband has “a large market share,” he added, and “we’re committed to their technology.”

The Wholesale Billing module lets owners of Genband S3 RSM (Real-time Session Manager) and MSX (Multi-Protocol Session Exchange) solutions download call detail records and generate invoices.

It maintains customer balances, monitors the profitability of routes and gateways and permits flexible role assignment. Rate plans and destinations can be added and searched. Wizards help create reports and graphs.

They can also use Cortex business logic to create new products and services based on the data.

Rafi Hazan, CEO of Montreal long distance dial-around provider Buzz Telecom, said in an interview that Cortex’s new billing capability could be of interest to his company, which already uses Genband’s session border controller. Buzz Telecom is looking into becoming a VoIP services provider in the next 12 months, he said. Singer said pricing of Cortex’s Wholesale Billing module is based on number of Genband user software licences.

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