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VoIP Logic’s hosted and managed Sylantro feature server is comprised of four (4) parts:


· Core Feature Server and WebApp
· Iperia voicemail and autoattendant add-on

· Cortex®: Sylantro integration (Cortex®: Iperia integration)
· VoIP Logic Training, Deployment, Engineering and Support.


The following is a brief explanation of each part of VoIP Logic’s hosted and managed Sylantro system:


Sylantro core technology:

Iperia:

  • Unified Messaging - voicemail, email with fax capabilities
  • Advanced Auto-Attendant management system
  • Sylantro pre-integration
  • Cortex pre-integration
  • Leading VoIP Messaging systems manufacturer

Cortex®:

  • Easy API programming integration to multiple VoIP sub-systems
  • Web portals for self-care across range of best-of-breed manufacturers
  • Expanding list ofpre-built modules for VoIP Service Providers
  • Cortex development team for additional professional services

VoIP Training, Deployment, Engineering and Support

  • VoIP Logic provides a specific Sylantro/Iperia training agenda.
  • VoIP Logic hosts Sylantro/Iperia at Telx in New York.
  • VoIP Logic provides all options for network interconnectivity: MPLS, Tier 1 Internet, direct.
  • VoIP Logic has an AS number for intelligent IP routing
  • Public IP Addresses: Service provider will be assigned public IP addresses from VoIP Logic as required
  • VoIP Logic Technical Support Engineering governed by Service Level Agreements and standard (documented) operational procedures.
  • VoIP Logic has a standard four (4) level escalation list and each account has both an assigned account manager for on-going engineering and commercial questions.

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